Privacy Policy
Friends of Historic Memorial Hall, Inc. (“Friends,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit friendsofthehallvt.org (the “Site”), join our email list, make a donation, purchase something, register for an event, or become a member.
Effective date: December 1, 2025
Contact: privacy@friendsofthehallvt.org
Mailing location: Wilmington, Vermont, USA
Information we collect
We may collect the following categories of personal information:
- Contact information: name, email address, phone number, mailing address
- Account or membership information: membership status, membership history, and related details you provide
- Donation, purchase, and transaction information: donation amount, purchase details, billing/shipping information, and transaction metadata. Note: payment card details are typically handled by our payment processors and are not stored directly on our servers.
- Communications: messages you send via forms, email, or other contact methods
- Device and usage information: IP address, browser type, device identifiers, pages viewed, links clicked, and approximate location inferred from IP address
- Cookies and similar technologies: identifiers and preferences used for site functionality, analytics, advertising, and security
We do not intentionally collect “sensitive” categories of information (such as Social Security numbers, health information, or precise geolocation). Please do not submit sensitive information through our forms.
How we collect information
- Directly from you when you fill out forms (email signup, contact form, membership, donations, ticketing, checkout)
- Automatically through cookies and similar technologies when you browse the Site
- From service providers that help us process payments, manage communications, and operate the Site
How we use information
- Sending newsletters, Hall updates, and event announcements
- Processing donations, issuing receipts, and maintaining donation records
- Managing memberships and membership engagement
- Processing event registrations/ticketing
- Fulfilling orders through our e-commerce store
- Running and improving the Site, including analytics and performance measurement
- Preventing fraud and abuse and providing security and spam prevention
- Complying with legal obligations and maintaining required records
We do not send promotional emails unrelated to Memorial Hall and its programming.
Cookies, analytics, and advertising
- Essential cookies (Site operation, security, load balancing)
- Analytics cookies (understanding how visitors use the Site)
- Advertising/marketing cookies (measuring outreach effectiveness)
- Session and preference cookies (remembering settings)
You can control cookies through your browser settings. Disabling cookies may cause parts of the Site to function improperly.
Sharing your information
- With service providers who perform services on our behalf (e.g., CRM/email delivery, payment processing, website hosting, analytics, spam prevention)
- With payment processors to complete donations and purchases
- For legal and safety reasons if required by law, subpoena, or to protect rights, safety, and security
- In connection with organizational changes, such as a merger or transfer of assets, where permitted by law
We do not sell your personal information in the ordinary commercial sense.
Email signups and communications
If you join our email list, we use a single opt-in process. You can unsubscribe at any time using the link in our emails. Even if you unsubscribe from newsletters, we may still send limited non-marketing messages when necessary (for example, donation receipts, membership confirmations, or responses to messages you sent us).
Donations, ticketing, memberships, and e-commerce
When you donate, buy tickets, become a member, or purchase from our store, we collect information needed to complete the transaction, provide receipts/confirmations, deliver products (if applicable), and maintain records. Payment transactions are processed through third-party payment processors.
Embedded content and third-party links
Our Site may include embedded content or links to third-party sites. These third parties may collect data about you, use cookies, and track your interaction according to their own policies. We encourage you to review their privacy policies.
Data retention
We retain personal information as long as needed for the purposes described in this policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your choices and rights
General choices
- Unsubscribe from emails using the link in any message
- Request updates or deletion of your information by emailing privacy@friendsofthehallvt.org
- Manage cookies via your browser settings
U.S. privacy rights
Depending on your state of residence, you may have rights to request access to, correction of, or deletion of personal information we hold about you. To make a request, email privacy@friendsofthehallvt.org.
GDPR/UK GDPR (EEA/UK visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, you may have the right to: access your personal data, correct inaccurate data, request deletion, restrict or object to certain processing, request data portability, withdraw consent, and lodge a complaint with your local data protection authority. To exercise these rights, contact privacy@friendsofthehallvt.org.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child under 13 has provided personal information to us, please contact privacy@friendsofthehallvt.org.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.
International visitors and data transfers
Friends is based in the United States. If you access the Site from outside the U.S., your information may be processed in the U.S. or other locations where our service providers operate.
Changes to this Privacy Policy
We may update this policy from time to time. We will post the updated version on this page and update the “Effective date” above.
Contact us
Questions, requests, or concerns about privacy should be sent to:
privacy@friendsofthehallvt.org
Friends of Historic Memorial Hall, Inc.
Wilmington, Vermont, USA